End of Tenancy Cleaning Services - All you need to know

People moving out from their property in Glasgow

End of tenancy cleaning services, also referred to as a tenancy clean or lease cleaning, is a specialized cleaning process tailored by professional cleaning companies to bring a rental property to an acceptable cleaning standard or at least restore it to the same state in which it was rented. Often undertaken by professional cleaners, this essential service plays a crucial role in moving transitions, whether for welcoming new tenants, preparing the property for sale, refurbishing, or ensuring that the security deposit is returned.

 

End of Tenancy Cleaning Checklist for Tenants in Glasgow


tenancy clean cleaners going through the checklist and cleaning the property

To facilitate your moving process and avoid potential conflicts with letting agents, we offer an example checklist that many letting agents utilize for professional end-of-tenancy cleaning. Click here for us to email you Key tips include defrosting the freezer, deep cleaning all the areas, and ensuring that the rented property is in impeccable condition before handing back the keys. Keep in mind that estate agents may not allow you or your cleaning team to return if issues arise during spring cleaning again, making it essential to complete the cleaning properly the first time.

 

DIY Cleaning vs Hiring a Professional Cleaning Company in Glasgow

Deciding between performing tenancy clean yourself or hiring professional cleaning services? This guide provides all the information tenants need, including DIY cleaning techniques, hiring professional cleaners, tenancy cleaning costs, and what to watch out for when letting agencies handle the job.

Lease cleaning service done by yourself

Pros:

  • Cost-Effective: You'll save on the tenancy cleaning cost by handling the job yourself. With affordable cleaning materials and equipment rental options, such as carpet steam cleaning machines, you can achieve professional-level results without the expense.

  • Therapeutic Benefits: Many find cleaning to be a fantastic job for easing stress and achieving personal satisfaction. You'll enjoy the process and the immediate results of your hard work.

  • Flexible Schedule: DIY cleaning allows you to work on your schedule, making it convenient to split the cleaning process over a week or two if necessary.

  • Personal Touch: You can focus on areas that are most important and are fully in control.

Cons:

  • Time-Consuming: Deep cleaning, including upholstery cleaning, window cleaning, and carpet cleaning, can be a laborious and time-consuming process. It may take more effort and up to x3 more time to clean the property to the same standard as professional cleaners would achieve.

  • Potential Damage and Injury: Incorrect chemicals or cleaning methods may harm surfaces like skirting boards or even cause personal injuries. Using the wrong products on delicate surfaces like carpets or ovens may lead to damage that is costly to repair.

  • Lack of Professional Tools: Without professional cleaning equipment and chemicals, reaching the desired level of cleanliness in some areas may be difficult. Specialized tasks such as professional carpet cleaning or oven cleaning may be challenging without the proper solutions.

  • Risk of Missed Areas: You might miss some minor areas like door frames, light switches, or external window cleaning. Overlooking these might require the estate agent to send their own cleaners, resulting in additional costs.

 

Hiring Professional Cleaners for lease cleaning service

Pros:

  • Efficient Service: Professional cleaners provide quick and reliable service, using trained cleaning technicians and professional equipment. They'll cover all aspects, including deep carpet cleaning, oven cleaning, window cleaning, and more, within a prearranged timeframe.

  • Comprehensive Cleaning: From upholstery cleaning to steam carpet cleaning, professional cleaners can handle every aspect of the cleaning process. They'll tackle hard-to-reach areas and use appropriate products for each surface, ensuring a deep clean.

  • Satisfaction Guaranteed: Many cleaners offer customer satisfaction guarantees, promising to meet the estate agents' requirements and following a professional end of tenancy cleaning checklist.

  • Convenience: Hiring professionals means you don’t have to worry about the intricacies of the cleaning process. From buying the right cleaning materials to renting equipment, everything is taken care of.

Cons:

  • Higher Costs: Professional cleaning services, particularly those involving deep cleaning, professional carpet cleaning such as steam cleaning, or specialized tasks like professional oven cleaning, may come with higher costs.

  • Scheduling Issues: Coordinating with the cleaning company may require adjustments to your schedule as the tenancy cleaners arrive time might be within your work hours. Booking availability during peak times may be limited.

  • Potential for Subpar Service: Not all cleaners provide an exceptional service. Some might lure customers with promises like "Deposit back guarantee" but fail to deliver the expected quality, leading to conflicts with estate agents.

  • Less Personal Control: You might have specific preferences or concerns that are overlooked by professional cleaners, leading to dissatisfaction with some aspects of the cleaning process.

By understanding these pros and cons of domestic cleaning alone, tenants and landlords can make an informed decision about whether to undertake the cleaning process themselves or invest in a professional cleaning company's services. The choice will depend on factors such as budget, time constraints, personal preferences, and the complexity of the cleaning tasks required for the rental property.

 

How to Clean the Property Yourself

A determined tenant taking control of their end-of-tenancy cleaning, equipped with cleaning materials and tools, scrubbing the floor to perfection.

When undertaking the tenancy cleaning yourself, safety is paramount. Use appropriate gloves and protection equipment. Start by focusing on areas that are hardest to clean, such as ovens, kitchen units, and mouldy silicone or washing machine seals. Utilize cleaning materials carefully to avoid leaks on sensitive surfaces.

Proceed with cobwebs removal, dusting from top of wardrobes, door frames, light switches, furniture, windows, window sills, radiators, bed frames, hoovering sofas, and skirting boards. Additionally, move any furniture that is not heavy and clean behind it.

The cleaning process may also include shampoo or steam cleaning for carpets, specialized cleaning for upholstery, and other deep cleaning techniques. If you need to remove stains from carpets you can always hire a Rug doctor for £25 per 24 hours.

 

How to Hire an End of Tenancy Cleaner: 8 Most Important Tips

Searching for a end of tenancy cleaning service in Glasgow

Tip 1: Plan Ahead

End of tenancy cleaning services are in high demand, particularly from professional cleaners known for their efficient service. Start planning weeks in advance to ensure that you secure a booking. Confirm the appointment and clearly communicate your specific cleaning service requirements, including any specialty cleaning services, like carpet cleaning service or oven cleaning service.

Tip 2: Investigate Reviews and Online Reputation

Don't just take a company's word for it when they claim to provide an exceptional cleaning service either. Research online reviews, check their reputation on various platforms, and ask yourself why a cleaner might have zero reviews if they're claiming to be the best. Look for customer feedback on their professional equipment, comprehensive cleaning, and customer satisfaction guarantees.

Tip 3: Confirm Costs and Get a Detailed Quote

Beware of low-cost quotes that seem too good to be true. Some unscrupulous cleaners may provide an attractive estimate over the phone only to increase the price drastically upon arrival. Ask for a detailed price breakdown, including costs for specific tasks like steam cleaning or professional oven cleaning. Transparent pricing helps you avoid hidden fees and ensures that you're paying a very reasonable price indeed.

Tip 4: Reduce Costs by Simplifying Tasks

You can often reduce the tenancy cleaning company' cost by handling simple tasks yourself. For example, defrosting the freezer a day before the cleaning booking can save you between £10 to £20. Clearing clutter and performing light cleaning ahead of time can make the cleaner's job more efficient and less costly.

Tip 5: Ensure the Cleaners Have Public Liability Insurance

Accidents can happen, especially during deep cleaning. If the carpet cleaning service team isn't insured, your security deposit might be at risk. Confirm that the company has proper liability insurance to protect against potential damages or accidents.

Tip 6: Vacate the Property and Schedule Cleaners Accordingly

Make sure you've completely moved out before the cleaners arrive. Plan the tenancy cleaning so that the team is the last to leave the property before inspection. Coordinating tenancy cleaning with the letting agents and ensuring the cleaning aligns with their expectations can prevent any last-minute issues.

Tip 7: Inspect the Quality of Work

Once the move out cleaners finished, conduct a thorough inspection. Check areas like skirting boards, door frames, windows, carpets, and ovens. If you spot anything that needs further attention, ask them to rectify it immediately. Dealing with issues on the spot is far easier than navigating conflicts with letting agents or landlords later on.

Tip 8: Obtain Proof of Work

Always request or take before-and-after pictures or videos of the cleaning process. If possible, ask the tenancy cleaning team to document their work, particularly in areas requiring deep cleaning, such as carpets, ovens, or upholstery. Additionally, make sure to obtain a detailed receipt outlining the specific services provided, such as professional, carpet cleaning service, professional steam cleaning, window cleaning, etc. This proof of work not only provides a clear record of what was done but can also be invaluable in case of a deposit dispute with the agents or landlords. It's a tangible way to demonstrate that the property was left in an acceptable state, potentially saving you time and money in resolving any disagreements.

 

What Happens if the Letting Agent Handles Your End of Tenancy Cleaning?

Letting agent in office looking stressed because they have to handle end of tenancy disputes and waste time

Navigating the end of tenancy cleaning process can be a complex task. While it might seem convenient to leave this responsibility in the hands of the estate agents alone, it's essential to be aware of the potential pitfalls and hidden costs.

1. Issues with Tenancy Deposits:

Many tenants find themselves at odds with agents over tenancy deposits, often related to cleaning disputes. Agents dislike issues at checkout, as this can lead to extra time spent checking the property after problems are fixed. If the costs are not justified, it can strain their relationship with landlords, as those costs might be deducted from the landlords' new tenants' rent payments.

2. Use of Contractors:

If the property is left in an unsatisfactory state, agents will employ contractors to rectify the situation. Some may have a network of two or three cleaning contractors, while others may prefer to use family or friends running cleaning businesses.

3. Potential for Higher Bills:

Regardless of how many cleaners or who the contractors are, many agents add hidden fees to the cleaning bill. These charges might range from 10% to 25% of the cleaning cost, often passed on to the tenant. For example, a 2-bedroom, 2-bathroom property that might usually cost around £200 to clean could end up costing you as much as £266 if handled by a letting agent ( they will pay cleaners £200 and keep the £60 difference). Conversely, with a little research and shopping around, you could find the exact same service, quality and result for about £150. Use our free End of Tenancy Cleaning Price calculator to check the prices of your local cleaners for your exact job and see if your letting agent has charged you more than they should have. You can use the results for your deposit dispute.

4. Lack of Competition and Transparency:

The cleaning contractors favoured by the letting agent may issue higher bills, especially if there's a lack of competition. The relationship between the estate agents and their preferred contractors can sometimes lead to costs that don't accurately reflect the market rate for the services provided.

 

Using Cleanifiq for Your Tenancy Cleaning Service

 

Customers on main page of Cleanifiq opening a quote request to fill details and get quotes and compare prices for end of tenancy cleaning and upholstery cleaning

 

 

Cleanifiq offers an innovative and precise approach to pricing for end-of-tenancy cleaning, designed to benefit both customers and cleaning professionals. This unique method, rigorously tested across hundreds of cleaning jobs, enables automatic quoting tenancy cleaning prices without the need to visit the property, eliminating guesswork and errors.

For Cleaners:

Unique Pricing Method:

Cleanifiq's four-level cleaning effort scale allows cleaners to accurately price their services based on the condition of the property:

  1. Just a quick wipe

  2. Thorough wiping, no scrubbing

  3. Deep clean, scrubbing required

  4. Extremely dirty, excessive scrubbing

This approach empowers cleaners to tailor their pricing according to varying scenarios confidently.

Comprehensive Profile:

Cleaners can showcase a plethora of information in their profile, including:

  • Availability calendar

  • Reviews from Google and Facebook

  • Before and after pictures

  • Vetting documents, such as public liability insurance

This complete profile offers transparency and builds trust, providing customers with all the information needed to make an informed decision. 

 

For Customers:

Simple and Accurate Quoting:

Customers fill out a brief 2-minute questionnaire, specifying what areas need cleaning and their condition. Cleanifiq's tool immediately displays prices from all available cleaners in the area.

Customer completing a questionnaire for tenancy cleaning services, choosing between professional cleaning options and considering costs.

 

Flexible and Real-Time Customization:

Customers can easily adjust their requests and view real-time price changes, all while connecting directly to the cleaner's calendar for date selection.

Customer exploring and adjusting cleaning options on the results page, tailoring their end-of-tenancy cleaning request.

Transparent Information:

Cleanifiq provides essential information about each cleaner, including:

  • Number of jobs completed on the platform

  • Reviews from Cleanifiq, Facebook, and Google

  • ID and address verification

  • Confirmation of public liability insuranceTenancy Cleaners profile card on Cleanifiq displaying cross-platform reviews, comprehensive vetting information, and a count of successfully completed cleaning jobs.

Secure Payment Options:

With various payment methods like Google Pay, Apple Pay, card payment, and Klarna for 3-installment payments, Cleanifiq offers flexibility and ease of transaction.

Booking page featuring cleaner's available schedule displayed in a calendar format and a selection of multiple payment methods.

Customer Protection and Satisfaction Guaranteed:

Cleanifiq's commitment to excellence extends to ensuring customer satisfaction through a robust protection tenancy service plan:

  • Customer payments are securely held and released to the cleaner only if there's no complaint within 48 hours of job completion.

  • If a complaint arises, cleaners have 48 hours to rectify the issues. If they fail to do so, Cleanifiq will send a replacement cleaner or provide a partial or full refund.

How Much Does End of Tenancy Cleaning Cost in Glasgow?

End of tenancy cleaning costs in Glasgow can vary significantly based on various factors, such as the size and condition of the property, any additional parking fees, and specific cleaning needs. The final price depends on the complexity of the cleaning tasks and the level of dirtiness.

In 2023, Cleanifiq processed thousands of customer requests, obtaining tens of thousands of end of tenancy cleaning services quotes from local cleaners in Glasgow. The insights gathered from this data indicated an average price paid for an end of tenancy cleaning service of £167, with an expected rise to around £200 in the near future.

To provide a comprehensive overview, we conducted an analysis using the most common cleaning request received by one of Glasgow's largest end of tenancy cleaning services companies. We then compared this request across 20 different cleaning companies and self-employed cleaners.

Results page displaying prices for the most common end of tenancy cleaners requests in Glasgow in 2023, with how many cleaning services to compare various cleaning service providers.

Details of the Cleaning Service:

  • Property Type: House (Furnished)

  • Rooms:

    • Bedrooms: 2 (Thorough wiping, no scrubbing)

    • Hall Rooms: 1 (Thorough wiping, no scrubbing)

    • Bathrooms: 2 (Deep Clean, Scrubbing required)

    • Cupboards/Small Storage rooms: 1 (Just one quick wipe)

  • Kitchen Cleaning:

    • Floors, radiators, skirting boards, plugs, switches, tap, sink, worktops, light fittings, etc.

    • Fridge, freezer, oven, hob, hob filter, washing machine cleaning (Thorough wiping, no scrubbing; Deep Clean for some parts)

  • Windows Cleaning: No specific requirements for windows and blinds.

Price Comparison Results:

  • Cheapest Option: £116.60

  • Most Reviewed Cheapest Option: £198.05

  • Cheapest Insured Option: £181.50

  • Most Expensive Option: £290.40

These figures demonstrate the potential range of prices that can be encountered, underscoring the importance of comparing various offers.

Use our free quote tool to get quotes for your end of lease cleaning service in Glasgow in under 2 minutes

FAQ about End of Tenancy Cleaning

  1. What is end of tenancy cleaning?

    • End of tenancy cleaning is a comprehensive deep cleaning of a rental property once a tenant moves out, aiming to restore the property to its original condition.

  2. Do I need to provide cleaning materials and tools?

    • If you hire a professional cleaning company, they typically bring their own equipment and cleaning solutions. However, if you're doing a DIY cleaning, you will need to source these materials yourself.

  3. Is carpet cleaning included in the end-of-tenancy cleaning service?

    • While some cleaners include carpet cleaning as part of their standard package, others offer it as an additional service. Always check the service details or ask the company directly.

  4. How long does an end of tenancy cleaning take?

    • The duration varies based on the size and condition of the property. Generally, for a two-bedroom apartment, it might take anywhere from 3 to 5 hours.

  5. Can I stay in the property while the cleaning is being done?

    • It's preferable for the property to be empty to ensure a more efficient cleaning process. However, if necessary, you can stay, but it might extend the duration of the cleaning.

  6. Do I get a guarantee with my end of tenancy cleaning?

    • Many professional cleaning companies offer a guarantee, typically ranging from 24 to 72 hours. This means if the cleaning doesn't meet the standards of the inventory check, they will return and clean the problematic areas free of charge.

  7. Is it cheaper to do the cleaning myself?

    • While doing it yourself can be more cost-effective in terms of immediate cash outlay, it might be time-consuming, and you run the risk of not meeting the standards expected by the letting agent or landlord. This could lead to deductions from your security deposit.

  8. What happens if something gets damaged during the cleaning process?

    • Professional cleaning companies usually have insurance to cover any damages. If you notice any damage, report it immediately to the cleaning company to address the issue.

  9. Are external windows and balconies included in the cleaning?

    • Typically, external window cleaning and balcony cleaning are considered additional services. If you require these areas of the property, professionally cleaned, discuss it with the cleaning company beforehand.

  10. What if I'm not satisfied with the cleaning job?

  • Many cleaning companies have a satisfaction guarantee policy. If you're not happy with the work done, they will either rectify the issues or offer a refund.

Remember, when engaging a professional service, always clarify any doubts you have about professional service in advance. It's always a good idea to get a clear understanding of the services offered and any associated costs.

 

Conclusion:

End of tenancy cleaning is an indispensable service that plays a vital role in the moving process for both tenants and landlords. It not only ensures that the property is restored to its original condition but also influences the return of the security deposit. Whether a tenant chooses to undertake the end of tenancy cleaning service by themselves or hires professional cleaners, the process can be complex and requires careful consideration.

For those opting for a DIY approach, the benefits include cost-effectiveness and a personal touch. However, it may be time-consuming, and the lack of professional cleaning equipment might lead to missed areas or potential damage. On the other hand, hiring a professional cleaning service guarantees a thorough and efficient clean but comes with higher costs and potential scheduling conflicts.

The decision between DIY cleaning and professional cleaning services will depend on factors such as budget, personal preferences, time constraints, and the complexity of the cleaning tasks. In either case, meticulous planning, understanding of the pros and cons, adherence to safety guidelines, and proper inspection of the work are key to a successful end-of-tenancy cleaning process.

In markets like Glasgow, the cost of professional end-of-tenancy cleaning can vary widely based on the size and condition of the property, and the specific needs of the cleaning. Leveraging platforms like Cleanifiq can simplify the process of finding the right cleaner, offering transparency, ease of transaction, and customer protection.

Letting agents and landlords also play a role in the cleaning process, and their involvement can sometimes lead to higher bills or lack of competition. Tenants must be aware of these potential pitfalls to ensure they are not overcharged.

Finally, end-of-tenancy cleaning is not just about leaving a property clean; it's about respecting the space and ensuring a smooth transition for all parties involved. Whether one chooses to clean the property themselves or hire professionals, understanding the expectations, following a comprehensive checklist, and maintaining open communication with all parties will contribute to a successful moving experience. As the rental market continues to evolve, the need for clear guidelines, transparent pricing, and quality services will remain paramount. Tools and platforms that facilitate this process are more valuable than ever, bridging the gap between tenants, landlords, and cleaning professionals, and ensuring that the end of tenancy cleaning is conducted smoothly and satisfactorily.
 

Posted on Aug. 8, 2023, 6:13 p.m. by contact@cleanifiq.com
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