Cleanifiq: Understanding Cleaning Levels

Introduction

Welcome to Cleanifiq! We want to make sure you understand exactly what kind of cleaning service you need. This guide explains the different levels of cleaning we offer, so you can choose the right one for your home. By knowing what to expect, you can avoid surprises and ensure everything goes smoothly.

Cleaning Levels Explained

Level 1: Just One Quick Wipe

Description: This level is for homes that are almost clean and just need a light touch-up. It's like giving your place a gentle dusting and wiping off fingerprints from mirrors and glass.

Examples:

• Fine Layer of Dust: You might see a light layer of dust on surfaces that can be wiped away easily.
• Fingerprints on Mirrors or Glass: Smudges from hands on mirrors or glass surfaces.
• Recently Cleaned Property: If the property was professionally cleaned a week or two ago and just needs a quick touch-up.
• Freshly Painted Property: If the property has been freshly painted and needs a light cleaning.

Level 2: Thorough Wiping, No Scrubbing

Description: This level is for homes with more dust and some light dirt that needs thorough wiping but no scrubbing.

Examples:

• Thick Layer of Dust: Surfaces covered with a thicker layer of dust that needs more effort to wipe off.
• Toothpaste on Mirrors: Small spots of toothpaste on bathroom mirrors.
• Light Limescale in Bathroom: Slightly visible white mineral deposits on bathroom fixtures.
• Shower Gel on Tiles or Screens: Residue from shower gel on bathroom tiles or shower screens.
• Oily Surfaces in the Kitchen: Surfaces in the kitchen that feel oily but not sticky.
• Dust Inside Window Frames: Dust that goes away when you wipe it with your finger.

Level 3: Deep Clean, Scrubbing Required

Description: This level is for homes that need more attention, with marks and dirt that require scrubbing to remove.

Examples:

• Pen Marks on Furniture: Visible marks made by pens on furniture surfaces.
• Shoe Marks on Skirting Boards: Black marks on skirting boards made by shoes.
• Black Marks on Doors: Smudges and dirt near door handles and edges.
• Old Dusty Skirting Boards: Skirting boards that have old, embedded dust.
• Significant Limescale in Bathroom: Thick white deposits on bathroom fixtures that need scrubbing to remove.
• Discolored Grouting: Grout between tiles that has turned darker and needs scrubbing to clean.
• Dried-Up Grease in the Oven: Small spots of dried grease inside the oven that need scrubbing.
• Stubborn Dust in Window Frames: Dust in window frames that doesn’t come off easily and needs scraping.
• Dried-Up Grease in Appliances: Old, dried-up grease in fridges, freezers, and washing machines.
• Mold and Residue: Mold and soap residue in washing machine drawers and seals.
• Sticky Grease on Top of Kitchen Units: Sticky, glue-like grease on top of kitchen units.

Level 4: Extremely Dirty, Excessive Scrubbing

Description: This is the heaviest cleaning level for homes that need deep, thorough cleaning, often because they’ve been neglected for a long time.

Examples:

• Severe Grease Build-Up in Ovens: Ovens where the glass is completely black, and more than 50% of the interior surfaces have dried-up, burned grease.
• Extremely Neglected Areas: Areas that have not been cleaned for over a year and have severe dirt and grime build-up.
• Glue Residue on Window Frames: Window frames with glue residue that requires multiple rounds of spraying chemicals and scrubbing to remove.
• Heavy Dirt and Grime: Thick layers of dirt and grime that require a lot of effort to remove.
• Multiple Layers of Dirt: Surfaces with multiple layers of dirt that require several rounds of cleaning.

Mixed Levels in a Single Area

Sometimes, a room might have a mix of cleaning needs. If more than 25% of a room needs a higher level of cleaning, we will classify the entire room at that higher level. For example, if most of the room looks like Level 2 (just dusty) but the doors, skirting boards, and radiators (which make up more than 25% of the area) need scrubbing, the room will be considered Level 3.

Conclusion

Choosing the correct cleaning level ensures that your property gets the right care and helps avoid any unexpected charges. When selecting your cleaning level on the initial form, you will apply one level for everything. However, when you land on the results page, you can change levels for each section. If the selected level does not match the actual condition of the property, the cleaner will notify you upon arrival before starting the cleaning. Cleaners can require additional payment if the level doesn’t match, but they will have to justify their additional cost. This is why the levels are named in such a way that it can easily be checked if the dirt will go away by a simple "Quick wipe," if it needs a more "thorough wipe," or actually needs a good "scrub."

By understanding the different cleaning levels and considering the condition of your property, you can make an informed decision and communicate effectively with your cleaning professional. If you have any questions or need further clarification, feel free to contact us at 0141 488 0088.

We hope this guide helps you understand our cleaning levels better. Thank you for choosing Cleanifiq!